.png) | SENDING ORDERS
We
dispatch all products from our European warehouses, each with a unique
tracking number. You can follow your shipment in real-time on the
carrier's website. For deliveries within the European Union, there are
no extra charges, taxes, or duties. For shipments to non-EU countries,
local taxes apply. Our website automatically excludes VAT for these
orders.
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AVAILABILITY IN STOCK
This
item is currently available in our storage facilities and will be
dispatched on the same day for orders placed before 12:00 PM, or on the
following business day for orders received after that time.
AVAILABLE This product is currently out of stock or needs a special order. Please check the estimated working days to find out the approximate shipping date for this item.
NOT CONFIRMED For this product, there is not enough information available to estimate its arrival time. However, you can enter your email in the field below the price, and you will be notified automatically as soon as it becomes available.
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DAMAGED
As
soon as your order arrives, take a moment to examine the package. If
you spot any signs of damage or if something seems off, it's crucial to
note it right on the carrier's delivery receipt. Remember, if there's
damage to the parcel, we'll need your documented notes from the delivery
slip to proceed with any action. |
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SHIPMENT LOST
Should
there be a case of a missing package, we'll initiate a claim with the
carrier to verify its loss. In situations where the carrier, after a
thorough investigation (which is beyond our control), confirms the
package is lost, we will automatically arrange to send a replacement.
This will follow the original lead time starting from the date of the
new dispatch. It's important to note that refunds are not available for
lost items. Also, if the carrier's records show that the parcel has been
delivered and there are no reported issues, we consider the delivery
successful and our service commitment fulfilled
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